| Introduction |
| Ad Hoc Queries and Drilling: Begin to Learn What Is Happening |
| Metrics and Key Performance Indicators and Management |
| Dashboards and KPIs |
| Balanced Scorecards and KPIs |
| Summary |
What Counts - Section III: Descriptive Analytics
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| Introduction |
| Ad Hoc Queries and Drilling: Begin to Learn What Is Happening |
| Metrics and Key Performance Indicators and Management |
| Dashboards and KPIs |
| Balanced Scorecards and KPIs |
| Summary |