| Introduction |
| Qualitative Research for the Ethnographer |
| Sampling Qualitative Data |
| Processing Qualitative Data |
| The Deductive Approach: A Priori Categories |
| The Inductive Approach: Emergent Categories |
| Methods for Inductive Coding |
| Hybrid Methods: Inductive and Deductive |
| Data Display |
| Example of Gathering and Processing Qualitative Data: A Disneyland Ethnography |
| Summary of Qualitative Analysis from Ethnographic Work |
| Computerized Analytics for Unstructured Data |
| Summary |
What Counts - Chapter 05: Qualitative or Unstructured Data
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